Privacy Policy

Computaleta Group (Computaleta Services (1988) Limited) respects an individual’s right to privacy and has based its privacy policy on the Privacy Act 2020 (‘the Privacy Act’).

This policy:

Sets out the principles Computaleta follows when collecting, using and storing Personal information; and
Describes other important topics relating to an individual’s privacy.

By purchasing goods from Computaleta, communicating with Computaleta through email, by telephone, in writing or by using any of Computaleta’s other services, including the Computaleta website, you agree to the use and disclosure of your personal information in the manner described in this policy.

Consent to Privacy Policy

By using this website you are agreeing to this Privacy Policy. If you do not agree to the Policy, please do not use this site.

Collection, Use and Storage of Personal Information

The type of personal information that Computaleta may collect from individuals will depend upon the particular transaction and the dealing. Normally the personal information collected by Computaleta may include an individual’s:

name, title, address;
telephone number;
email address and online passwords;
records of communications with Computaleta;
credit card or debit card information;
website usage information.

Personal information will, generally, only be used for the primary purposes of:

conducting, improving, maintaining and developing a business relationship.
processing, servicing or enforcing transactions and sending related communications;
responding to individual’s queries;
marketing (such as providing individuals with information about our products and promotional notices and offers); and
improving the Computaleta website.

Computaleta takes reasonable steps to ensure the individual is aware of:

the likely use of the information;
the right of access to the information;
the identity and contact details of the organisation;
any law requiring collection of the information; and
the main consequences of failure to provide the information.

Computaleta takes care to ensure that it adheres to the provisions of the Unsolicited Electronic Messages Act 2007 and will only collect and use information from you on this website in accordance with the Act and the Privacy Act 2020.

We will not under any circumstances release, sell, publish, or give away personal information to any other person or organisation unless required by law or subject to the consent of the information supplier. Information obtained from website users may be collated and used for statistical purposes, but will not identify the user in any way.

We will not collect from you any sensitive information relating to the prohibited grounds of discrimination set out in the Human Rights 1993 (namely, sex, marital status, religious or ethical belief, colour, race, ethnic or national origins, disability, age, political opinion, employment or family status, sexual orientation), other than with your express consent or where collection is either authorised by law or is reasonably necessary to enforce the law or to establish or defend a legal claim.

Only authorised employees of Computaleta are able to access your personal information.

Non-Personal Information

Our website records standard information such as time, date and URL of request (the web page you arrived from) via our web servers. This information is recorded by all web servers and is used to improve the functionality, structure and performance of our website. We analyse non-identifiable web traffic data to improve our services and the use which visitors make of this website.

When you use the website our server logs the following information, which is provided by your browser:

your server's IP address (a number which is unique to the machine through which you are connected to the Internet) or your personal IP address
the type of browser and operating system you are using
the domain name of the referring site (e.g. the previous Site that you visited).

This information does not personally identify you. We analyse this non-personal information for certain trends and statistics, such as which parts of the website users are visiting, which features or services are most popular and to measure the effectiveness of advertising. We do not disclose information about individuals except for the reasons set out above.

How Computaleta will use and disclose your Personal information?

Computaleta discloses personal information:

for the primary purpose for which it was collected; or
where the individual would reasonably expect this; or
where the individual has consented; or
for direct marketing by Computaleta but giving individuals the opportunity to opt out of such direct marketing. Computaleta includes its contact details in any direct marketing.

Computaleta does not disclose your personal information for any secondary purposes unless your consent has been given or as required by law.

Computaleta will not sell or license any personal information that it collects from an individual.

There may be other situations where we may collect and use personal information, which are outside a person’s reasonable expectation. When this occurs, Computaleta is committed to providing the individual with an explanation for the possible use of the personal information.

Accuracy and Correction of Personal information

Computaleta takes steps to ensure information is accurate and up-to-date by updating its records whenever changes to information come to its attention. Computaleta disregards information which seems likely to be inaccurate or out of date by reason of the time which has elapsed since it was collected or by reason of any other information in its possession.

If an individual has submitted personal information to Computaleta electronically or otherwise, and would like it corrected, then a then a written request should be sent by email to help@clgroup.co.nz.

Computaleta will use reasonable endeavours to comply with an individual’s request to correct their personal information.

Using our Website

As with most websites, when you visit the Computaleta website or use an application on the Computaleta website, Computaleta may record anonymous information such as IP address, time, date, referring URL, pages accessed and documents downloaded, type of browser and operating system.

Computaleta also uses “cookies”. A cookie is a small file that stays on your computer until, depending on whether it is a sessional or persistent cookie, you turn your computer off or it expires. Cookies may collect and store your personal information. You may adjust your internet browser to disable cookies. If cookies are disabled you may still use the Computaleta website, but you may be limited in the use of some of the features.

The Computaleta websites may contain links to or from other websites. Computaleta is not responsible for the privacy practices of other websites. This privacy policy applies only to the information we collect on the Computaleta website. We encourage you to read the privacy policies of other websites you link to from Computaleta’s website.

Security of your Personal Information

Computaleta will take reasonable steps to ensure that personal information is securely stored.

Computaleta protects personal information from misuse or loss by restricting access to the information in electronic format and by appropriate physical and communications security.

Any data destroyed is disposed of in a manner that protects the privacy of information in an appropriate manner.

Dealing with Unsolicited Information

Computaleta takes all reasonable steps to ensure that all unsolicited information is destroyed immediately.

Access to Personal Information

Computaleta acknowledges that individuals have a general right of access to information concerning them.

If an individual wishes to view their Personal information held by Computaleta, then that person needs to send a written request by email to help@clgroup.co.nz. Computaleta will handle such requests in accordance with the Privacy Act.

Retention of personal information

Computaleta will not keep personal information for longer than it is required for the purpose it may lawfully be used.

Anonymity when dealing with Computaleta

Computaleta allows individuals the option not to identify themselves when dealing with it, where practicable

Sensitive Information

Computaleta does not collect sensitive information without the individual’s consent and unless it is specifically relevant and necessary for Computaleta primary purposes of conducting, improving, maintaining and developing a business relationship. All sensitive information is collected and used in accordance with this privacy policy. Computaleta does not use government identifiers (e.g. tax file numbers) to identify individuals

Disclosure of Information to Third Parties

Our website may contain links to third party websites that are not operated or controlled by us. Please note that Computaleta and its divisions are not responsible for the privacy or security practices of those third party websites and the sites are not covered by this Privacy Policy. Third party websites should have their own privacy and security policies and we encourage you to read them.

Disclosure of Information outside of New Zealand

Computaleta will not actively disclose your information to any organizations outside of New Zealand.

If required Computaleta will only disclose personal information to organizations that meet the following standards.

is subject to the Privacy Act because they do business in New Zealand
will adequately protect the information, e.g. by using model contract clauses, or
is subject to privacy laws that provide comparable safeguards to the Privacy Act

If none of the above criteria apply, Computaleta will only disclose information with the permission of the person concerned. The person will be expressly informed that their information may not be given the same protection as provided by the New Zealand Privacy Act.

Other Important Information

Computaleta reserves the right to modify this privacy policy at any time. A current version of this policy will be published on Computaleta’s website or may be obtained free of charge upon request.